Billing and Insurance

Open 7 Days a Week | Serving Hilo since 2003 | Serving Kea`au since 2008 | On-Site X-Rays

Get An Insurance Coverage That Will Suit Your Needs

No insurance? No problem. Your payment will be $150 for the office visit at Hilo Urgent Care.  Please note that additional services are not included with this initial payment. Unfortunately, we do not take the majority of out of state insurances.  Please refer to the list below.  If you are from out of state please click here >

List of Insurances We Will Take:

  • AARP Medicare Advantage

  • Alohacare Medicare Advantage

  • Alohacare Quest

  • Champ VA

  • Hawaii Laborers'

  • HMSA

  • HMSA Akamai Advantage

  • HMSA BCBS/PPO

  • HMSA FEP

  • HMSA HMO

  • HMSA Quest

  • Humana Medicare Advantage

  • Kaiser

  • Kaiser Quest

  • Local(Hawai'i) Workers' Compensation

  • MDX Hawaii

  • Medicare

  • Ohana Medicare Advantage

  • Ohana QEXA

  • Ohana Quest

  • PSWA

  • TPL(third party liability)

  • Triwest

  • UHA

  • United Health Care Medicare Advantage

  • United Health Care Medicare QEXA

  • United Health Care Quest

Out of State Insurances

ALL OUT OF STATE INSURANCES WILL STILL NEED TO BE VERIFIED IN PERSON.  PLEASE BE SURE TO HAVE YOUR CARD SO THAT WE CAN DETERMINE IF WE TAKE YOUR PARTICULAR INSURANCE OR NOT.  THANK YOU FOR YOUR UNDERSTANDING.

From out of town? Here at Hilo/Keaau Urgent Care Center, there are a few insurances that we do accept. Please refer to this list below for all out of state insurances that are accepted:

  • Blue Cross Blue Shield PPO

  • HMSA Blue Cross Blue Shield Medicare Replacement

  • Kaiser (California, Oregon, Washington, Georgia, Colorado)

  • Medicare

  • Triwest

If your out of state insurance is not on the list, unfortunately we cannot accept it.  However you can still be seen for an initial payment of $150 for the office visit. Any additional services are not included with that payment.

We can provide you with the appropriate forms for you to submit to your insurance for reimbursement from them. Contact us to learn more.

No Appointment Necessary,
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